Information & Options Counseling

Information and Options Counseling is a vital link between older adults and the services they need to help them maintain their independence. The program assists older adults, their families, and others acting on their behalf in their efforts to learn about and connect to necessary supports to meet their needs.  When you call our office, you’re able to speak directly with an individual who will be able to assist you.  

Information and Assistance includes:  

• Identifying the types of assistance needed 
• Informing and educating about community resources 
• Completing referrals to Council programs and connecting to appropriate outside service providers 
• Advocating on behalf of those who have difficulty accessing services independently.

Options Counseling is an interactive decision-support process for seniors and family members facing choices about long-term care and supports.  Certified Options Counselors support by: 

• Discovering an individual’s preferences, values, and needs through a personal interview 
• Exploring resources and service options available, and supporting the individual in weighing pros and cons 
• Assisting the client and empowering them through the creation of an action plan 
• Following up with the individual to track progress towards goals 

To find out information about local resources and/or options counseling call (910) 484-0111.