Seniors Health Insurance Information Program (SHIIP)

The Seniors Health Insurance Information Program (SHIIP) provides Medicare beneficiaries unbiased information and counseling about Medicare, Medicare supplements, Medicare Advantage, Medicare Part D, and long-term care insurance through trained volunteer counselors certified by the North Carolina Department of Insurance.

Eligibility Requirements to Receive SHIIP Assistance:

  • Current Medicare beneficiaries, 65 years of age and older and/or their designated representatives with written consent from their beneficiaries
  • Individuals eligible to enroll in Medicare

Call us today to set up an appointment: 910-484-0111

Eligibility Requirements for Volunteers:

  • SHIIP volunteers must complete 13 hours of training, provide 40 hours of volunteer service annually and attend quarterly meetings
  • Perform SHIIP outreach activities to inform/educate the community about the service
  • Click here to inquire about volunteering or give us a call


Cumberland County Council on Older Adults was established in 1968 as a non-profit organization and fifty-five years later we remain committed to our original mission of helping older adults living in Cumberland County maintain their independence at home with dignity.


339 Devers Street
Fayetteville, NC  28303
Telephone:(910) 484-0111
Fax: (910) 484-0627